Our direct client in Jacksonville, FL has an immediate opportunity for a Sales Support Specialist. This is a temporary position running through the end of 2017 with potential to be extended beyond. Candidates must have experience with Salesforce CRM, specifically using reporting and dashboard functions. This is a great opportunity to get a foot in the door with a fantastic client that offers tremendous career growth potential.

Requirements:
-  Working knowledge of Salesforce CRM specifically using reporting and dashboard functions.
- Experience managing subcomponents of assigned projects or work initiatives.  Carries out specific tasks and activities within prescribed timeframes that support project plans, deliverables and initiatives.
- Following and executing standard planning and reporting processes.  Supporting the development and maintenance of work program processes and templates.  Supporting master schedules.
- Analyzing project status and schedules, historical data, trends, re-projections, etc. and prepares reports.
- Participating in or leading smaller projects. 
- Intermediate experience with MS-Excel, Word, PowerPoint and Outlook. 
- Knowledge of Call Center metrics and KPI's used to manage call centers and the metrics.
- Evaluating data and presenting the data within an easy to understand format.
 

Please send resumes directly to DA Longhi at dlonghi@arcgonline.com.
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